Policies

Returns & Exchanges

I want you to be happy with your purchase! On this website, I offer original paintings plus my images printed on things like prints, canvas prints, mugs, pillows, phone cases etc. I can personally handle all exchanges and returns of my original artwork.  For the other printed products, see below for more details.

Originals vs Print on Demand Item returns:

Original artwork is returnable or exchangeable for another work in inventory within 14 days. Shipping and handling for the new item is not included and will be charged at cost.

Large Piece Decor Refresh Exchange: For those who purchase a painting 36" x 24" or larger - if you change your home decor and your item no longer works in your space, contact me for a painting exchange. I would be happy to swap out for another piece of comparable value that coordinates with your decor better if I have it in inventory. 

Print on Demand items are created by Pixels.com, and as such we must follow their return policy, which is:  if you're not happy with a purchase that you made on Pixels.com, for any reason, you can return it within 30 days of the order date. As soon as it is returned, they'll issue a full refund for the entire purchase price. Please note - Pixels does not reimburse the outgoing or return shipping charges unless the return is due to a defect in quality. Defects must be documented with a photo.

Questions? Contact me here. 

Copyright

All images are copyrighted and remain the property of Sharon West. They may not be used, sold or reproduced without written permission.