Policies
Returns & Exchanges
I want you to be happy with your purchase! On this website, I offer original paintings plus my images printed on things like prints, canvas prints, mugs, pillows, phone cases etc. I can personally handle all exchanges and returns of my original artwork. For the other printed products, see below for more details.
Originals vs Print on Demand Item returns:
Original artwork is returnable within 7 days of purchase. After that, the sale is final. If an item is returned for exchange, shipping and handling for the new item is not included and will be charged at cost.
Print on Demand items are created by Pixels.com, and as such we must follow their return policy, which is: if you're not happy with a purchase that you made on Pixels.com, for any reason, you can return it within 30 days of the order date. As soon as it is returned, they'll issue a full refund for the entire purchase price. Please note - Pixels does not reimburse the outgoing or return shipping charges unless the return is due to a defect in quality. Defects must be documented with a photo.
Questions? Contact me here.
Copyright
All images are copyrighted and remain the property of Sharon West. They may not be used, sold or reproduced without written permission.
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Communicate with you; screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
BEHAVIOURAL ADVERTISING
As described above, we may occasionally use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]]
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
MINORS
The Site is not intended for individuals under the age of 5.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at sharon@sharonwestfineart.com or by mail using the details provided below: