Returns & Exchanges
I want you to be happy with your purchase! On this website, I offer original paintings plus my images printed on things like prints, canvas prints, mugs, pillows, phone cases etc. I can personally handle all exchanges and returns of my original artwork. For the other printed products, see below for more details.
Originals vs Print on Demand Item returns:
Original artwork is returnable within 7 days of purchase. After that, the sale is final. If an item is returned for exchange, shipping and handling for the new item is not included and will be charged at cost.
Print on Demand items are created by Pixels.com, and as such we must follow their return policy, which is: if you're not happy with a purchase that you made on Pixels.com, for any reason, you can return it within 30 days of the order date. As soon as it is returned, they'll issue a full refund for the entire purchase price. Please note - Pixels does not reimburse the outgoing or return shipping charges unless the return is due to a defect in quality. Defects must be documented with a photo.
Questions? Contact me here.
All images are copyrighted and remain the property of Sharon West. They may not be used, sold or reproduced without written permission.
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