Shipping, Returns & Other Policies
Shipping, Returns & Other Policies
Because of the custom and handmade nature of my artwork, all sales are final. However, I want you to be happy with your purchase! If you are unhappy with a purchase, please contact me within 3 days of receipt of the item. I will work with you to come to a mutually acceptable solution. Any shipping costs incurred will be the responsibility of the purchaser.
Although we do our utmost to carefully pack and ship the artwork professionally and carefully, we understand that in rare instances damage can happen in transit. Please inspect your order upon receipt and contact us immediately (within 2 days of receipt) if the item is defective, damaged, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on gift cards.
Shipping Policy & Information
I am excited to get your art to you as quickly as possible! Depending on how many pieces I need to ship at any one time, I try to ship art the day after the order is placed, but a maximum of 4 business days of ordering.
Shipping times depend on your location and can take on average 2-10 days. Larger canvases and large quantity orders may take longer to produce. From early November to mid-January the production times may also increase due to the holiday season. If you require express or overnight shipping, please contact me directly by calling or texting 703-282-3228 and I will do my best to accommodate your timeline.
We typically ship via UPS Ground or USPS, depending on the size of the canvas.
Please call to discuss if expedited or Canadian shipping is necessary. If you have a PO Box please provide the PO Box number as well as the street address to insure that there will be no issues delivering your package.
Shipping costs are calculated based on the size and weight of the piece. Shipping costs will be clearly stated during the checkout process. I do my best to keep the cost of shipping to a minimum.
All images are copyrighted and remain the property of Sharon West. They may not be used, sold or reproduced without written permission.
Original art becomes property of buyer, seller retains all reproduction rights unless otherwise agreed upon in writing in advance of purchase.
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